Frequently Asked Questions:

What is a Nappy Cake?

It's all the things you would find in a baby hamper hidden inside rolled nappies and held together in tiers. They look very much like wedding cakes, therefore making them a stunning gift for a new baby or centrepiece for your Baby Shower.

 

What's inside a Nappy Cake?

There is a vast range of items that can be included in your Nappy Cakes such as hats, booties, mitts, hooded baby towels, nappy sacks, muslin squares, bibs, vests, shampoo, baby bath, oil, lotion & powder, baby wipes, socks, teethers, teddy bears, brushes & combs and of course Nappies and much, much more!

 

What is the quality of items inside the Nappy Cake?

All of the items included in our Nappy Cakes have been vigorously tried and tested. All Nappies included are either Huggies, Pampers or Nature Babycare and all clothing is made from 100% Baby Soft Cotton*. All of the toys are CE marked and conform to European Safety Standards.

*Excluding lining, motifs, trimming & booties. 

 

What makes your Nappy Cakes different to others I have seen?

Pure Nappy Cakes have many different product ranges, for example our 'Deep Filled' range is overflowing with baby gifts, much more than the average Nappy Cake. This does not mean we compromise on quality, we just believe in good value for money!

 

I do not have a Paypal account, can I pay using my card?

You do not need a Paypal account to make a purchase from Pure Nappy Cakes.

At the checkout you will be asked to log into Paypal but don't worry; there is a link on the left hand side above the images of the different cards accepted. The link says 'Don't have a PayPal account? Use your credit card or bank account (where available). Continue'. All you need to do is click where it says 'continue' and you will then be asked for your address and card details and can pay in the normal way.

 

If your email address is linked with a paypal account you will be asked again if you would like to log in. If you wish to pay without logging in please click on the link that says 'Continue without logging in'. This link is just under the log in box. If you have any problems with paying please contact us and we will be happy to help.

 

 

Can I collect my order directly from you?

Of course you can, please pay in the normal way and we will refund the Postage via a Paypal payment once you have collected your order. Please Contact us before you pay so that we can give you collection details.

 

I have contacted you and not received a reply yet, why is this?

Please be aware that from time to time legitimate emails from us may be mistaken for 'spam' or 'junk mail' by some email providers. Please ensure you check your 'junk folder' for emails from Pure Nappy Cakes.

When contacting us by telephone please leave a voicemail message clearly stating your contact details and rest assured that we will get back to you if we are unable to answer your call.


 

Can you add a message and deliver my order straight to the recipients?

If you would like us to add a message to the gift tag on your behalf, please click here.

Be sure to provide us with the alternative delivery address by changing the 'post to' address when reviewing your information at the checkout. We will ensure your Nappy Cake arrives at your recipients doorstep safely.

You can also purchase a greetings card from our 'add ons' shop; choose from baby girl, baby boy, neutral new baby, twins or maternity leave cards.

 

For more information on having your order delivered to an alternative address please visit our Delivery information page.

 

 

Can I have my Nappy Cake Gift Wrapped?

All Pure Nappy Cakes include Free Gift Wrapping in the form of luxury satin ribbon, colour coordinated bows and an abundance of cascading curly ribbons.

 

How long will it take for my order to arrive?

Most Pure Nappy Cakes are freshly baked once we receive your order. We will normally dispatch your order within 48 hours of cleared payment, often sooner. We use a variety of postal services and couriers to deliver your nappy cake, please contact us if you require further details.

 

I need my Nappy Cake urgently; do you offer next day delivery?

Yes, please contact us with your requirements for further details. Please be aware that there may be additional charges for this service and availability is dependant on stock levels and the date and time of ordering.

 

Can you tailor make Nappy Cakes?

Yes, if you have a particular theme or budget you may wish to have a made to measure nappy cake. Please contact us with your specific requirements and we will be more than happy to help you create your perfect bespoke nappy cake. Please note prices will vary for this service.

 

What holds the Nappy Cake together?

There are no staples, pins or glue used in a Pure Nappy Cake. This is to ensure that all items are perfectly usable after the cake is dismantled. This means that Nappies are held together using alternative methods; please take extreme care when taking the cake apart.